Privacy policy.

Last Updated: 10th March 2025

Welcome to Worth Beyond (www.worthbeyond.com.au). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data in accordance with the Australian Privacy Act 1988 (Cth).

By using our website and services, you agree to this Privacy Policy.

1. What Information We Collect

We collect and store personal information to provide you with our services. The types of data we may collect include:

  • Personal Information: Name, email address, phone number, and any details provided when booking a session.

  • Health-Related Information: Any information voluntarily shared about your recovery journey.

  • Payment Information: Billing details for transactions (processed securely via third-party payment providers).

  • Website Usage Data: IP address, browser type, and website interactions for analytics and security.

We do not collect or store sensitive financial information such as credit card details—this is handled by our secure payment processor.

2. How We Use Your Information

We use the information collected to:
✔️ Provide recovery coaching and peer support services
✔️ Respond to enquiries and bookings
✔️ Process payments and invoices
✔️ Improve website functionality and user experience
✔️ Send service updates and promotional materials (only if you’ve opted in)
✔️ Comply with legal obligations

We will never sell, rent, or share your personal information with third parties, except when required by law or with your explicit consent.

3. How We Store and Protect Your Data

We take reasonable security measures to protect your personal information, including:
🔒 Secure databases with restricted access
🔒 Encrypted communication where applicable
While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage users to be mindful of sharing sensitive information online.

4. Third-Party Services

We use third-party providers to assist in service delivery, including:

  • Payment processing (e.g., Stripe, PayPal)

  • Website analytics (e.g., Google Analytics)

  • Scheduling and booking software (e.g., Dubsado)

These providers have their own privacy policies, and we encourage you to review them. We are not responsible for third-party data practices.

5. Cookies & Website Tracking

Our website may use cookies and tracking tools to improve your browsing experience. This includes:

🍪 Essential Cookies – Necessary for website functionality
📈 Analytics Cookies – To understand user behaviour and improve our services
🎯 Marketing Cookies – To personalise ads and promotions (if applicable)

You can disable cookies via your browser settings, but this may affect website performance.

6. Your Rights & Choices

You have the right to:
✅ Access your personal information and request a copy of the data we hold
✅ Correct or update your details if they are inaccurate
✅ Request data deletion (where legally applicable)
✅ Opt-out of marketing communications at any time

To exercise your rights, please contact us at hello@worthbeyond.com.au

7. Data Retention

We retain personal data only as long as necessary to provide our services and meet legal obligations. After this period, we securely delete or anonymise your data.

8. Disclosure of Information

We may disclose your information only when required by law, such as:
⚖️ Compliance with legal proceedings or regulatory requirements
⚖️ Protecting our legal rights or property
⚖️ Preventing fraud or security threats

We will not share your information for any other reason without your consent.

9. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated “Last Updated” date.

Continued use of our website or services indicates acceptance of any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

hello@worthbeyond.com.au